Question 1

📍 What area's do we service?

Accepted Answer

Our mobile veterinary nurses visit pets at home in sububs accross the Gold Coast & Logan.  If you are unsure about whether or not your location is outside of our service area, please contact us on 0402 596 466 or info@mobilevetnursesgc.com.au to discuss.

Question 2

🏷️ How much is a home visit?

Accepted Answer

Our home visits start from as little as $50, this covers single services such as nail clipping. We have a range of affordable packages available and offer multi-pet household discounts!

Question 3

😺 Is this less stressful than going to a vet clinic?

Accepted Answer

Yes - for most pets, home visits are significantly less stressful. Being in a familiar environment reduces anxiety, especially for cats, senior pets, anxious dogs, and pets that dislike car rides or waiting rooms.

Question 4

🐶 What if my pet is anxious, fractious, or difficult to handle?

Accepted Answer

That’s exactly why we exist.
We use fear-free, low-stress handling techniques and always work at your pet’s pace. If a pet becomes too stressed to safely complete the service, we’ll stop — your pet’s welfare always comes first.
Please let us know in advance if your pet has a history of aggression, biting, or anxiety.

Question 5

🐾 What is a mobile veterinary nurse?

Accepted Answer

A mobile veterinary nurse is a qualified veterinary nurse who visits your home to provide routine pet care. We work alongside veterinarians but specialize in non-diagnostic, non-surgical services that don’t require a clinic visit.

Question 6

🕒 How long does an appointment take?

Accepted Answer

Most appointments take 15–45 minutes, depending on the service and your pet’s temperament.
Multi-pet households or grooming appointments may take longer.

Question 7

🦷 Do you diagnose illnesses or prescribe medication?

Accepted Answer

No. As veterinary nurses, we do not diagnose conditions or prescribe medication.
If we notice anything concerning during your visit, we’ll provide professional guidance and recommend follow-up with your regular veterinarian.

Question 8

🐕 Do you work with aggressive pets?

Accepted Answer

We can work with pets that are nervous or reactive, however safety is our priority.Pets with a known bite history must wear a muzzleServices may be stopped if it’s unsafe to continue
Please be honest about your pet’s temperament so we can plan appropriately.

Question 9

🐕 What if my pet won’t allow the service to be completed?

Accepted Answer

In the unlikely case your pet becomes too stressed, reactive and the visit becomes unsafe to continue, our minimum visit fee of $50 will still apply.

Question 10

💳 Do I need to provide payment details to book?

Accepted Answer

No. We do not store any payment details on our website. You can choose to pre-pay for your booking online via our secure checkout when making your booking or pay in person after the visit. We accept cash & eftpos payments

Question 11

🏥 Are you insured?

Accepted Answer

Yes, our vet nurses are fully licensed & insured. Our nurses also hold a current police check and blue card.

Frequently Asked Questions

📍 What area's do we service?

🏷️ How much is a home visit?

😺 Is this less stressful than going to a vet clinic?

🐶 What if my pet is anxious, fractious, or difficult to handle?

🐾 What is a mobile veterinary nurse?

🕒 How long does an appointment take?

🦷 Do you diagnose illnesses or prescribe medication?

🐕 Do you work with aggressive pets?

🐕 What if my pet won’t allow the service to be completed?

💳 Do I need to provide payment details to book?

🏥 Are you insured?

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